Troubleshooting
Inspect symptoms, error messages and operating conditions.
REPAIR & TECHNICAL SUPPORT
Keep your instruments running.
Equipment downtime interrupts laboratory operations. We help identify the cause and evaluate practical repair options before recommending replacement.
TECHNICAL SERVICE
Repair when practical.
Replace only when necessary.
We focus on finding the root cause of equipment problems before recommending replacement.
Request technical supportINSTRUMENT SUPPORT Technical review
Electronics & controls
Mainboards, touch panels and control modules
Heating & temperature
Heating blocks, sensors and temperature control
Operation & reliability
Troubleshooting, maintenance and post-repair checks
SERVICE WORKFLOW
A clear path from inspection to handover.
- 01
Inspection
- 02
Diagnosis
- 03
Technical proposal
- 04
Repair / replacement
- 05
Testing & handover
TECHNICAL SERVICES
Support throughout the equipment lifecycle.
Repair & replacement
Evaluate faults in electronics, touch panels, heating and instrument components.
Preventive maintenance
Review wear, routine maintenance needs and operating condition.
Installation & commissioning
Support instrument setup and operational checks.
Relocation
Review disconnection, transport requirements and reinstallation.
Testing & operational support
Check operation after service and support the handover.
LET’S SOLVE IT TOGETHER
Have a laboratory problem?
Tell us what you need to measure, source or repair.